Service terms

What operation includes

Before ordering, the club receives a proposal stating the exact website scope, payment model and final price. Depending on the solution, this may be a one-off website-build payment or a monthly or annual fee for operation, technical management and support. The proposal also states VAT and the final amount payable.

The club owns its domain and we connect it as agreed. Domain registration and renewal, hosting, updates and support are governed by the individual proposal and contract. Contract duration, billing periods and termination terms are confirmed before ordering.

Who owns the content

Texts, photographs, the crest, articles, matches, player profiles and the subscriber list supplied by the club belong to the club. We own the software and the Modernist template. A custom design paid for by the club may be used on that club's website. The club does not receive the system source code.

When the service ends we hand over articles, pages, matches, players and subscribers as JSON, and photographs and other files as a folder of files. That is not a finished website already moved into another CMS. We send the export to the club administrator's email.

Support and outages

The support scope, contact channels and target or guaranteed first-response times are stated in the club's proposal and contract. If priority or guaranteed support is included, its rules are described explicitly in the contract.

Report a fault or a security event to [email protected]. Put the club name in the subject and say whether the public site is down.

Newsletter, storage and migration

If the proposal includes a newsletter, it is intended for the club's own communication, not for sending on behalf of other organisations. Any subscriber, campaign or unusual-volume limits are stated in the proposal.

Storage capacity is agreed according to the expected articles, galleries, player photographs and size of the club's historical archive. Unusually large volumes are agreed before launch.

Legacy-content migration is agreed and priced in advance according to the available source material. The proposal states which permanent pages, partners, articles, photographs and historical content will be transferred. It is not automatically a complete import of the old website.